This article will help you understand your options if you need to request changes to an article that is already published on our platform.
Requesting Removal of Live Article
Once an article is published, the publisher has already received their payment. Disabling a live placement is not a standard option - but if you have a genuine reason, contact us and we will reach out to the publisher to ask if they are willing to remove it. This is handled case by case and is not guaranteed.
How to submit a request for disabling of a live article
Email publications@bazoom.com with the following:
- Link ID
- Order URL
- Your reason for requesting removal
We will contact the publisher on your behalf and pass on their response. Turnaround depends on the publisher.
Conclusion
In summary, Bazoom offers flexible options for modifying articles in progress and managing live orders. For any assistance, our Customer Success Team is readily available to help with your inquiries.
Contact Information
If you have any questions or need further assistance, please reach out to us at publications@bazoom.com. Our dedicated team is here to support you 365 days a year.
Comments
Please sign in to leave a comment.