Problems With Access to My Account - What Should I Do?

Having trouble accessing your Bazoom account? Don’t worry—there are several steps you can take to resolve the issue quickly. Below, we’ll guide you through common access problems and how to fix them.

1. Check Your Login Credentials

Before taking further steps, ensure that you are entering the correct login details:

• Email Address: Make sure there are no typos in your email. If you have multiple email accounts, confirm that you are using the one linked to your Bazoom account.
• Password: Passwords are case-sensitive, so check if Caps Lock is accidentally enabled.

If you’re unsure about your password, follow the steps in the next section to reset it.

2. Reset Your Password

If you cannot log in because of a forgotten or incorrect password, you can reset it by following these steps:

1. Go to the Bazoom login page.
2. Click on “Forgot Password?”
3. Enter the email address associated with your account.
4. Follow the instructions in the password reset email you receive.

If you don’t receive a reset email within a few minutes, check your spam or junk folder. If you still haven’t received it, please check if its the correct email or if there is any typos - Otherwise proceed to the next step.

3. Browser and Device Troubleshooting

If your login details are correct but you still can’t access your account, the issue might be related to your browser or device:

• Clear your browser cache and cookies to remove any outdated login data.
• Try a different browser (e.g., Chrome, Firefox, Edge) or switch to incognito mode.
• Disable browser extensions that might interfere with the login process.
• Check your internet connection to ensure you have stable access.

Contact

If you have any questions or inquiries, our dedicated Customer Success Team offers 365 support worldwide to help you whenever needed. You can reach us through the following channels:

• Contact Form: Visit our Contact Us page to fill out the form with your details and message or access our live chat in the bottom right corner of the homepage.
• Email: For direct inquiries, email our support team at publications@bazoom.com.
• Phone: Call us at +45 53571256.

For immediate answers, you can also browse our comprehensive Help Desk, which offers a wide range of articles and resources to assist you.

We are committed to providing prompt and effective support to ensure your experience with Bazoom is seamless and productive.